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Building Customer Trust with Secure Document Control Systems

Organized folders of documents on shelves

Identity theft, fraud, cyber-attacks: these threats to the security of your clients’ data continue to grow. It’s imperative for financial institutions, medical facilities, and businesses to provide their clients, customers, and patients with the reassurance that their personal, sensitive data is safe and secure. Professional shredding of documents and items containing sensitive data should be at the core of your safety measures.

Building Trust

Each of us has had to sign a HIPAA form and understand the trust it implies. A HIPAA form gives your patient or client the security of knowing that your entire staff will keep their information completely confidential. Additionally, the presence of that HIPAA form is a continual reminder to each staff member to stay vigilant in protecting client and patient data. A business or medical facility that takes the time to explain to its clients or patients exactly how their sensitive data will be protected, stored, and disposed of will set itself apart from others and will build that much-needed trust factor.

Every year, the average office worker uses 10,000 pieces of copy paper alone. In spite of the paper quantity, businesses today store a lot of information digitally on such devices as USB flash drives, smartphones, and iPads so you will need to have strong cybersecurity protocols in place to protect digital information. If you need help training your staff on these protocols, contact TITAN to set up employee training.

Shredding Documents, Hard Drives, X-Rays, and More

Destruction of documents is an important part of protecting your clients or patients from fraud or identity theft, but there is more that needs to be done. Hard drives can hold a terabyte of data, which is the equivalent of nearly 86,000,000 pages of Word documents. When you update your computers and transfer your client or patient data, it remains on the old computer. What do you do with that old hard drive? You shred it.

TITAN was the first company in the world to offer product shredding along with document shredding. Our specially-designed object shredding machines can destroy hard drives, cell phones, tablets, PDAs, tapes, CDs, DVDs, and miscellaneous data, such as X-rays or company-branded items.

Maintaining Compliance

Providing your clients with a transparent explanation of how you will care for and eventually shred their sensitive data not only builds trust and helps maintain and grow your customer base, it also ensures that you are fully compliant with state and federal laws, such as HIPAA, FACTA, Gramm Leach-Bliley, and other laws and guidelines.

TITAN is NAID AAA Certified and provides a Certificate of Destruction, which complies with regulations and can stand up in an audit. Whether you’re a bank, accounting firm, hospital, doctor’s office, or business in Pennsylvania, New Jersey, or Delaware, our specially-trained, certified Data Destruction Specialists will shred your documents and your products to keep you in compliance with all privacy regulations and protect your brand.

Trust Us to Help You Build Your Customers’ Trust

TITAN is locally owned and operated, serving Pennsylvania, New Jersey, and Delaware. We are committed to our communities and to providing you with the very best customer service. We customize our shredding services to meet your needs and your schedule, offering on-site and drop-off shredding services as well as community shredding events. Contact us today at (866)848-2699 to find out how we can help you.

AAA NAID certified icon

We are NAID AAA Certified Since 2007​

This certification is recognized by regulatory organizations as the premier standard for integrity, security and compliance.

Contact TITAN For Your Quote Today

Contact TITAN® For Your Quote Today